consumer complaints

  • The State Administration of Market Supervision: It will be more difficult to supervise new models such as digital collections in 2022

    According to the report, the State Administration of Market Supervision issued the document “Ten Characteristics of Consumer Complaints and Reports in 2022”, in which the sixth characteristic of “new consumption hotspots are emerging constantly, accompanied by rising consumer disputes” mentioned that in 2022, the problems of new models such as digital collections (NFT) are on the rise, the regulatory difficulty is increasing, and the relevant appeals are 59700 (only 198 in the previous year), mainly focusing on non-delivery, non-refund, malicious price increases Collect high service charges, arbitrarily block consumer accounts,…

    03/14/2023
    132
  • California Department of Financial Protection and Innovation Releases Cryptographic Fraud Tracker

    It is reported that the California Department of Financial Protection and Innovation (DFPI) of the United States has released an encrypted fraud tracker. The fraud in this tracker, based on consumer complaints, describes the losses incurred in the transaction that the complainant has determined to be part of the fraud or fraudulent operation (DFPI has not verified the losses reported by the complainant). DFPI will keep updating this list to remind and protect the public. Interpretation of this information: The California Department of Financial Protection and Innovation (DFPI) has just…

    02/17/2023
    134